Refunds & Returns

Our policy lasts 30 days on most unopened products. If 30 days have passed from the delivery date, we unfortunately can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

No returns, refunds or exchanges on any products not able to be sold because of any causes beyond the control of either party, including but not limited to, acts of God, weather, war, civil unrest, strikes, lockouts, riots, insurrection, terrorist attacks, government regulatory actions, acts or decrees of governmental or military bodies, fire, casualty, flood, earthquake, or any other force majeure event.

No refunds on any vaping products.   

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment in 3-7 business days. Please note, we do not offer refunds on wholesale orders.

Refund issues (if applicable)

If you haven’t received a refund yet, first check with your bank. It may take some time for processing before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to complete an exchange, send us an email at [email protected] and send your item to: Fulfillment Center - 2252 Mason Ave., Daytona Beach, FL 32117.

Gifts

If the purchased item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the purchased item wasn’t marked as a gift, the amount will be refunded to the buyer's credit card or original method of payment. 

Shipping

To complete your return, mail your product(s) to: Fulfillment Center - 2252 Mason Ave., Daytona Beach, FL 32117, USA. Depending on your location, the shipping times may vary.

Contact Us

Our agents are here to help you.

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Individual weight loss results will vary. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. The website user agrees that any disagreements, disputes or other actions arising from any transactions originated from the website shall be subject to venue and jurisdiction in Broward County, Florida.  Any controversy or claim arising out of or relating to any such disagreements, disputes or other actions arising from any transactions originated from the website shall be settled by arbitration administered by the American Arbitration Association under its Construction Industry Arbitration Rules.