FAQs
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Most common questions
How do I cancel my subscription?
Here is the link to your account page where you can manage all of your subscriptions. Click on "Subscriptions" on the left-hand menu, about halfway down. You can cancel any subscription at any time, but you can also resubscribe, or subscribe to new products, at any time. Just find the subscription you wish to discontinue and click "cancel."
Other questions
How do you handle subscriptions and agreements?
On any qualifying product, click Subscribe & Save 10%, then choose frequency: every 1 month, every 2 months, or every 3 months.
Do subscription orders come with free shipping?
We offer free shipping on every subscription order.
If I cancel a subscription before being charged, how many days before I get charged do I have to do it?
It's possible to cancel up until 24 hours before the billing date. Wait until the next monthly subscription is scheduled instead of skipping the current month's subscription.
Can the billing date for the subscription be changed?
The credit card will be charged at the end of the month, however you may skip that month's charge to the next recurring order month.
Is shipping charged if I purchase products under subscription and/or items that are not under subscription?
Items added without a subscription incur shipping charges under $25.
