FAQs
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Most common questions
How do you handle returns and refunds? What's your policy?
When you shop at CBD Mall, your satisfaction is our utmost priority. If you're not happy with your purchase, we'll put in the work to make it right.
If you are unhappy with your product for any reason, our 100 Day Make-it-Right Guarantee allows you to request refunds or returns within 100 days from purchase. If 100 days have passed since your purchase, we can't offer you a full refund or exchange.
Other questions
How do I return or exchange an item?
We only replace items if they are defective or damaged. If you need to complete an exchange, send us an email at [email protected] and send your item to: Fulfillment Center - 2252 Mason Ave., Daytona Beach, FL 32117.
